Privacy Policy

Effective Date: 12/01/2025

NexTrip (“NexTrip,” “we,” “us,” or “our”) provides a technology platform that enables riders and drivers to connect for transportation-related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the NexTrip mobile application, website, and related services (collectively, the “Platform”).

1. Information We Collect

a. Information You Provide

We collect information you provide directly, including:

• Name, email address, phone number
• Account login credentials
• Profile photos
• Payment information (processed by third-party payment providers)

b. Driver-Specific Information

If you register as a driver, we may collect additional information, including:

• Driver’s license information
• Vehicle registration details
• Proof of automobile insurance

This information is collected to help establish trust and safety on the Platform and may be verified using third-party identity, background, or document verification services.

c. Automatically Collected Information

• Device identifiers
• IP address
• Location data (when enabled)
• Usage and interaction data

2. How We Use Information

We use personal information to:

• Provide and operate the Platform
• Facilitate connections between riders and drivers
• Process payments and payouts
• Verify identity and eligibility
• Provide customer support
• Improve and secure the Platform

3. Payments and Financial Information

NexTrip does not store full payment card details. Payments and payouts are processed by third-party providers such as Stripe or PayNearMe, subject to their respective privacy policies.

4. Information Sharing

We may share information:

• Between riders and drivers to facilitate services
• With third-party service providers for verification, payments, hosting, and analytics
• When required by law or legal process

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption and secure communication protocols.

6. Data Retention

We retain personal information only as long as necessary to provide the Platform and comply with legal obligations.

7. Your Choices

You may update or delete certain account information through the app. Location sharing and notifications can be managed through device settings.

8. Children

The Platform is not intended for use by children under 18 without authorization from a parent or legal guardian.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
[info@nextripservices.com]